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Online purchases: cancellation and date change policy

Cancellation less than 24 hours

If it announces more than 60% of rain the day before departure:

  • Date transfer free of charge.
  • In case of cancellation, a management fee of 8% is applicable.

Within 24 hours, with no rain forecast:

  • Change of date, 85% of your initial purchase is refunded to you.
  • In case of cancellation, 40% of your initial purchase is refunded to you.
Cancellation 24 hours and more:
  • Date transfer free of charge.
  • In case of cancellation, a management fee of 8% is applicable.

Cancellation less than 24 hours:

If it announces more than 60% of rain the day before departure:

  • Date transfer free of charge.
  • In case of cancellation, a management fee of 8% is applicable.

Within 24 hours, with no rain forecast:

  • Change of date, 85% of your initial purchase is refunded to you.
  • In case of cancellation, 40% of your initial purchase is refunded to you.

Cancellation 24 hours and more:

  • Date transfer free of charge;
  • In case of cancellation, a management fee of 8% is applicable.
In case of non-manifestation of your absence (“no show”), no refund possible